CounterAction is a partnership between two former competitive intelligence professionals who have converted from being poachers into gamekeepers
Chris West had a career working as an economist and an industrial market researcher before co-founding Competitive Intelligence Services in 1995. This grew to being one of the largest European CI specialists serving the requirements of clients in the US and Europe
Jerry Hoffmann led the competitive intelligence organizations for both AT&T and Eli Lilly and Company.
Jerry and Chris have reworked their skills to help clients protect their proprietary knowledge bases and have been carrying out counter intelligence projects for the last 5 years. Much of their time has been spent developing practical and effective defense techniques that can be implemented effectively and quickly.